Secure 
Support
for Government 
Agencies
High-security BPO services designed for the public sector, prioritizing data integrity, regulatory compliance, and efficient service delivery for government entities.
The Strategic Opportunity
Sri Lanka faces a critical juncture. The government has committed to digital transformation, allocating significant resources to building a digital economy. The Digital Transformation Project and the 2025 budget allocations represent a historic opportunity to position Sri Lanka as a regional hub for digital innovation.
But digital transformation requires more than government funding. It requires private sector innovation, international partnerships, and a commitment to building infrastructure that lasts.
The Connect offers a partnership model that amplifies government investment. We are a private company aligned with government goals. We attract international funding and private capital. We build infrastructure that serves both commercial and social purposes. We create the conditions for brain drain reversal and digital resilience.
Alignment with National Strategy
The Connect directly addresses multiple sustainable development goals (SDGs).
Digital Economy Advancement Program
The Connect directly supports this program by attracting high-value IT partnerships and foreign currency. When international companies work with us, they bring investment, knowledge, and opportunity to Sri Lanka.
Upskilling Public Officials
Through our Knowledge Transfer workshops and the Tech Fellowship program, we ensure that government officials and local professionals have access to world-class training in digital technologies, cybersecurity, and digital governance.
Decentralization of IT Sector
We are expanding our presence into provincial areas. This directly supports the government's goal of decentralizing economic activity and reducing the concentration of IT talent in Colombo.
Attraction of Foreign Investment
By positioning Sri Lanka as a hub for world-class IT talent and infrastructure, we make the country more attractive to international companies seeking to establish regional operations or partnerships.
Brain Drain Reversal
We create the conditions for talented Sri Lankans to build world-class careers at home. This supports the government's goal of retaining intellectual capital and building a knowledge-based economy.
The Public-Private Partnership Model
The Connect proposes a Public-Private Partnership (PPP) model that benefits all stakeholders.
For Government
- •Demonstrable progress on digital transformation goals
- •Attraction of international development funding
- •Creation of high-quality employment
- •Retention of intellectual capital
- •Positioning of Sri Lanka as a regional digital hub
For The Connect
- •Administrative support (fast-track licensing, visa facilitation)
- •Recognition as a "National Digital Asset"
- •Alignment with government digital strategy
- •Access to government partnerships and procurement opportunities
For International Partners
- •Access to world-class Sri Lankan talent
- •Alignment with development goals
- •Measurable social impact alongside commercial returns
For Local Talent
- •World-class professional opportunities at home
- •Access to international expertise and networks
- •Competitive compensation aligned with global standards
Specific Government Support Needed
The Connect does not require government funding. We generate revenue through commercial partnerships and attract international development funding. However, we do request specific forms of administrative support.
Visa Facilitation
Fast-track visa processing for international professionals participating in our programs. This enables us to attract world-class talent to Sri Lanka without bureaucratic delays.
Licensing & Regulatory Support
Streamlined licensing processes for our operations. Recognition of our status as a "National Digital Asset" to facilitate partnerships with government agencies.
Government Participation in Knowledge Sharing
Participation of government officials in our Knowledge Transfer workshops and community meetups. This ensures that government agencies benefit from proximity to international expertise.
Alignment with Government Procurement
Consideration of The Connect as a preferred partner for government IT projects and digital transformation initiatives.
Regional Development Support
Coordination with provincial governments as we expand our presence into provincial areas. Support for local employment and economic development in rural areas.
Expected Outcomes
By partnering with The Connect, the government can expect:
Within 12 Months
- •50+ local developers retained through the Tech Fellowship program
- •200+ local professionals trained through Knowledge Transfer workshops and community meetups
- •5+ international partnerships established
- •$10M+ in foreign currency generated through international partnerships
- •2+ regional partnerships established in non-Colombo provinces
Within 24 Months
- •150+ local developers retained through the Tech Fellowship program
- •500+ local professionals trained
- •15+ international partnerships established
- •$30M+ in foreign currency generated
- •5+ regional partnerships established across the provinces
- •Measurable improvements in digital literacy and technical capabilities across local SMEs and government agencies
Within 36 Months
- •300+ local developers retained
- •1000+ local professionals trained
- •30+ international partnerships
- •$50M+ in foreign currency generated
- •9 regional partnerships (one per province)
- •Sri Lanka positioned as a regional hub for digital innovation and IT talent
What we do
Reliable BPO services designed to simplify operations, improve efficiency, and support business growth.
Why Choose Connect BPO
A structured, dependable outsourcing partner backed by a financially stable and diversified corporate group.
Institutional Backing
Member of Kanrich Group, Sri Lankan corporate group with a strong legacy
Secure Infrastructure
Technology operations supported by Cloud99X, delivering managed security, monitoring, and reliable uptime.
Transparent Pricing
Defined SLAs, fixed-scope pricing, and no hidden costs. You know exactly what you are paying and what you receive.
Dedicated Teams
Each client is assigned a dedicated team, not shared or pooled resources.
GDPR-Aligned Operations
Our processes align with GDPR requirements and international data protection standards.
Long-Term Partnership Focus
We build partnerships designed to last, not transactional engagements measured in months.
One holding.
Many strengths.
The Connect BPO is part of a growing family, each company leading in their own space, united by one vision.
PARENT
KANRICH GROUP
- Cloud99X
- Co Spaces
- The Connect BPO
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Cloud99X offers world-class technology transformation services that allow you to focus on your core growth while we handle the rest.
ABOUT
Cloud99X offers world-class technology transformation services that allow you to focus on your core growth while we handle the rest.
Development
Full-stack web, mobile and custom software built to scale
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Full-stack web, mobile and custom software built to scale
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Common Questions
Answers to the questions we hear most often from businesses evaluating Connect BPO.
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