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From custom application development through to enterprise system design and technology consulting, Connect BPO — through its partnership with Cloud99X — provides end-to-end software development capability for businesses building or modernising their technology platforms.
Software development requires engineering depth, clear project governance, and consistent delivery against scope and timeline. It also requires a partner who understands your business context — not just your technical specification.
Connect BPO brings together Cloud99X's engineering capability with the project governance and client management standards of the Kanrich Group — providing development services that are professionally managed from first specification through to post-launch support.
Web, mobile, and enterprise application development — from architecture and design through to build, test, and deployment. Delivered in modern technology stacks by Cloud99X engineers.
Technology strategy, system design, platform selection, and IT architecture consulting — helping businesses make informed technology decisions before committing to build.
Experienced developers, architects, and technical specialists placed within your team on a flexible basis — providing the capacity and skills you need without permanent headcount.
Assessment, re-engineering, and migration of legacy systems to modern platforms — improving performance, reducing maintenance cost, and enabling future growth.
Software development is delivered by Cloud99X — a recognised technology company with experience across AI, e-commerce, blockchain, cybersecurity, and cloud services. Connect BPO provides the governance and client management layer.
Every development engagement is governed by documented scope, milestone tracking, change management processes, and regular client reporting — aligned with the institutional standards of the Kanrich Group.
Our engineering teams are based in Sri Lanka — providing international clients with access to skilled development capacity in a cost-effective, well-governed, English-proficient environment with strong timezone overlap for Asia-Pacific, Middle East, and European clients.
A structured approach to building, running, and continuously improving your customer support operation.
Dedicated. Accountable. Consistent.
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Actionable insights and modern technology solutions for informed decisions.
Proactive monitoring and maintenance to ensure software peak performance.
Streamlined development and scalable cloud infrastructure for agility.
Answers to the questions we hear most often from businesses evaluating Connect BPO.
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