Software Development Across the Full Stack, Delivered in Agile Sprints.

Full-stack development teams that ship in your sprint workflow. Our Colombo-based development team builds production-ready web applications, APIs, and mobile products using the languages and frameworks your engineering organisation already uses. We embed into your development workflow — your version control, your sprint board, your CI/CD pipeline — and ship to your standards. All IP transfers to you on handover; we retain nothing.

Business Operations

Technical Stack & Capabilities

Our developers are proficient in Python, JavaScript and TypeScript, Java, Go, PHP, and Ruby.

On the frontend we work in React, Next.js, Vue.js, Angular, and Tailwind CSS; on the backend in Node.js, Django, FastAPI, Spring Boot, Laravel, and Express; and for mobile in React Native or Flutter.

Cloud infrastructure runs on AWS, Azure, or GCP with PostgreSQL, MySQL, MongoDB, Redis, and Elasticsearch as data layer, and CI/CD pipelines run through GitHub Actions, GitLab CI, or Jenkins using Docker and Kubernetes. We work in two-week Agile sprints with daily standups, sprint reviews, and retrospectives conducted in whichever project management tool you use — Jira, Linear, Asana, or Notion.

What We Cover

Web Application Development

We design and build full-stack web applications from specification to production — including architecture planning, API design, frontend implementation, and database schema. Every build is version-controlled, documented, and handed over with a test suite.

API Development & Integration

We build RESTful and GraphQL APIs and integrate your product with third-party platforms — payment gateways, CRMs, data providers, and logistics APIs. Integrations are built with error handling, rate-limit management, and full logging from day one.

Mobile Application Development

Cross-platform mobile apps are built in React Native or Flutter for simultaneous iOS and Android release. We handle App Store and Google Play submission and provide post-launch support under an agreed maintenance SLA.

Legacy System Modernisation

We migrate legacy codebases to modern frameworks incrementally — using the strangler-fig pattern to replace modules without downtime. Every migration is preceded by a dependency audit and risk assessment.

Why The Connect BPO

You Own the Code, Fully

Every line of code, all documentation, and all version history is transferred to your repository under an IP assignment clause. We leave no proprietary build tools or frameworks that create future dependency.

Ships in Your Workflow, Not Ours

We work in your Jira board, your GitHub repository, your Confluence space. Code reviews, PR approvals, and sprint ceremonies happen in tools your team already uses — no context-switching, no duplicate systems.

Senior-to-Mid Ratio, Not a Graduation Programme

Development teams are staffed with a minimum 40% senior and lead engineers. Junior engineers work under direct senior supervision with code review on every PR.

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How We Deliver Seamless BPO Support

A structured approach designed to deliver reliable support, minimize downtime, and keep your business running smoothly.

01

Step One

Assess Systems

Want to know more

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OUR SERVICES

Other services

Data, Analytics & Emerging Technologies

Data, Analytics & Emerging Technologies

Actionable insights and modern technology solutions for informed decisions.

Application Support & Maintenance

Application Support & Maintenance

Proactive monitoring and maintenance to ensure software peak performance.

DevOps & Cloud Services

DevOps & Cloud Services

Streamlined development and scalable cloud infrastructure for agility.

OUR PROCESS

How we work

Hear from our clients about how our BPO solutions have streamlined their operations and boosted efficiency.

01
Background

Assess

We review your current operations, volumes, pain points, and service level expectations.

REQUIREMENTS
WORKFLOWS
VOLUMES
Assess
02
Design
03
Onboard
04
Optimise
FAQs

Have questions ?

Answers to the questions we hear most often from businesses evaluating Connect BPO.

Connect BPO is backed by the Kanrich Group. This institutional backing means our clients work with a partner that has documented governance, financial stability, and long-term commitment. We operate on a dedicated-team model with defined SLAs, transparent pricing, and a named account manager for every engagement.
We work with clients across the UK, Europe, Australia, the Middle East, and South and Southeast Asia. Our operations are based in Colombo, Sri Lanka, and we work across time zones to align with client business hours.
We provide customer support (voice, chat, email), IT support and infrastructure, finance and accounting, human resources outsourcing, data and analytics, application support and maintenance, software development (via Cloud99X), and knowledge and legal process outsourcing. See the full list on our Services page.
Onboarding follows a structured five-step process: assess (we review your requirements and volumes), design (we configure a service model and team), onboard (process documentation, system integration, training), operate (live operations with agreed SLAs), and optimise (regular performance reviews and continuous improvement).
Our operations align with GDPR requirements and international data protection standards. Technology infrastructure and cybersecurity are managed by Cloud99X. We apply data access controls, regular security audits, and documented incident response processes across all client engagements.
Yes. We work with businesses across different sizes and growth stages, from growing SMEs establishing their first outsourced function to larger enterprises seeking a reliable, governed outsourcing partner at scale.
We use a fixed-scope pricing model. You receive a clear proposal with defined deliverables, team structure, and monthly cost before signing. There are no hidden fees or unexplained cost increases. Pricing is reviewed transparently at each contract renewal.
We serve clients in technology and SaaS, e-commerce and retail, financial services and FinTech, healthcare and health technology, professional services and legal, and logistics and supply chain.
Our offices are located at No. 6-1/1, 3rd Floor, Joseph Lane, Colombo 04, Sri Lanka. We are open Monday to Friday, 9:00 AM to 5:00 PM Sri Lanka Standard Time (UTC+5:30).
Reach out via the contact form on our Get In Touch page or email hello@theconnectbpo.com. We will respond within one business day. From there, we schedule an initial call to understand your requirements and confirm whether we are the right fit for your needs.

Let's Connect

Ready to streamline
your operations?

Connect BPO provides reliable, efficient, and scalable solutions to streamline your operations and help your business grow.