DevOps and Cloud Engineering That Runs in Your AWS, Azure, or GCP Environment
Cloud infrastructure and CI/CD pipelines — everything in code, nothing clicked in console. We design, build, and operate cloud infrastructure and CI/CD pipelines on AWS, Microsoft Azure, and Google Cloud Platform — working inside your existing cloud accounts, your IaC repositories, and your deployment workflows. Every infrastructure change is applied through version-controlled Terraform or CloudFormation. Security is integrated into every pipeline; cost is tracked and reported continuously.
Technical Stack & Capabilities
Our engineers work across AWS (EC2, EKS, RDS, S3, Lambda, CloudFront), Microsoft Azure (AKS, App Service, Azure SQL), and GCP (GKE, Cloud Run, BigQuery), with all infrastructure defined in Terraform, Ansible, CloudFormation, or Pulumi.
Containers run on Docker and Kubernetes — managed through EKS, AKS, or GKE with Helm — and CI/CD pipelines are built in GitHub Actions, GitLab CI, Jenkins, CircleCI, or ArgoCD.
Observability is handled through Datadog, Prometheus and Grafana, CloudWatch, Azure Monitor, or Splunk, with security enforced via AWS IAM, Azure RBAC, CIS Benchmarks, Snyk, and Trivy integrated directly into every pipeline. Certifications held across the team include AWS Certified Solutions Architect, AWS Certified Developer, Microsoft Certified Azure Administrator, and Google Cloud Professional Cloud Architect.
What We Cover
Cloud Infrastructure Design & Provisioning
We design and provision cloud environments using Terraform or CloudFormation — following the AWS Well-Architected Framework or Azure Architecture Centre best practices. All infrastructure is codified, version-controlled, and peer-reviewed before deployment.
CI/CD Pipeline Implementation
We build and maintain CI/CD pipelines for your application deployments — from code commit through automated testing, container build, security scanning, and production release. Pipelines are documented, environment-parity tested, and configured with rollback logic.
Kubernetes & Container Platform Operations
We run containerised workloads on EKS, AKS, or GKE — managing cluster configuration, autoscaling, resource quotas, network policies, and secrets management. Helm charts are version-controlled; upgrades are performed with zero-downtime strategies.
Cloud Cost Optimisation & FinOps
We conduct cloud cost audits, identify idle and over-provisioned resources, and implement rightsizing and reservation strategies. Cost reporting dashboards are configured in Datadog or CloudWatch so your engineering leadership has ongoing visibility.
Why The Connect BPO
Everything in Code, Nothing Clicked in Console
All infrastructure changes are applied through version-controlled Terraform or CloudFormation — never clicked through the console. This gives you a complete, auditable change history and the ability to reproduce any environment from code.
Security Integrated into the Pipeline, Not Bolted On
SAST, container image scanning (Trivy, Snyk), and secrets detection run inside every CI pipeline. Security findings are treated as pipeline failures — not post-deployment tickets.
Cloud-Native Engineers, Not Generalists
Our team members specialise in cloud and DevOps. They hold relevant AWS, Azure, and GCP certifications and are current on the evolving toolchain — Kubernetes releases, Terraform provider updates, and new managed services.
How We Deliver Seamless BPO Support
A structured approach designed to deliver reliable support, minimize downtime, and keep your business running smoothly.
Step One
Assess Systems
Dedicated. Accountable. Consistent.
Step One
Assess Systems
Step Two
Design Team & Workflow
Step Three
Go Live with Agreed SLAs
Step Four
Review, Optimise & Report
Data, Analytics & Emerging Technologies
Actionable insights and modern technology solutions for informed decisions.
Application Support & Maintenance
Proactive monitoring and maintenance to ensure software peak performance.
DevOps & Cloud Services
Streamlined development and scalable cloud infrastructure for agility.
How we work
How We Work
Hear from our clients about how our BPO solutions have streamlined their operations and boosted efficiency.
A structured engagement model from first conversation to live operations.
Assess
We review your current operations, volumes, pain points, and service level expectations.
Have questions ?
Answers to the questions we hear most often from businesses evaluating Connect BPO.
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your operations?
Ready to work with a partner you can rely on?
Connect BPO provides reliable, efficient, and scalable solutions to streamline your operations and help your business grow.
Connect BPO brings structured outsourcing expertise, proven technology infrastructure, and the institutional backing of the Kanrich Group. Reach out to discuss your requirements, no obligation.